Returns & Replacements
Return & Replace Policy
Please read our company's policy carefully before requesting a Return / Replacement.
You can initiate return requests for a refund or exchange within 3 Days of receipt of goods.
Return / Replacement can be availed only once per order.
You can initiate return requests or replacement / exchange requests only for any of the below conditions:
- The received item is damaged.
- The received Item is incorrect.
- Size mismatch.
- Only domestic orders within India can be returned.
- The item(s) should be unused, unsoiled and unwashed.
- The packaging should have the original tags in place.
- We might ask for images to assess your return eligibility. Kindly assist with the requirements if needed.
- Replacement can be for the entire product/s subject to availability of the same.
- Items from Clearance sale.
- Any customized orders.
- Items marked as "Not Eligible for Return / Replace"
- Free return / exchange service.
- No reverse charges shall be charged. We shall bear the cost of return and fulfillment of exchange.
- Fill the Return / Replace Form.
Reverse pick-up - A reverse pick-up will be scheduled within 1-2 business days. Reverse pickup facility is available only for the address where the Item was delivered (Shipping Address).
Quality Check - Products are received back at our warehouse and undergoes quality check before initiation of refund value.
- In case of exchange, replacement product will be dispatched within 1-2 business days after the return request is received.
- Amount shall be refunded post receiving and quality checking the return product. On an average, it takes 7 Days for the return shipment to reach us.
- Post the approval the refund is initiated from our end and is reflected back in the your account within 5-7 business days.
Return / Replacement Form
Get in touch with our customer care team to initiate a return / replacement.